American Airways,I'm so upset !!! I had this type of challenging time with my disabled boy or girl!! You shed my stroller seat belt, i had to walk every one of the way around the airport Keeping my 4 years previous daughter…and soon after standing one hour at the baggage assert they instructed me to get in touch with your customer service ,guess what? They may’nt do everything!! it proceeds? unbelievable!!!
buyer service agent within the “know-howâ€/World wide web workforce named lisa actually HUNG UP on me After i was talking. i’ve never ever experienced this type of weak working experience prior to. she was very rude right before hanging up.
This practice will not be one particular American Airways must continue to exercise as is dehumanizing and down ideal inconsiderate of shelling out consumers. This knowledge has wholly still left a nasty flavor in my mouth and it took away from The good getaway I recently experienced .
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Obtaining just done (three/eighteen) a flight from Miami Airport to Philadelphia, we discovered that the service within the Miami Airport through the American Airline people today was not in line with successful or Specialist service. We got incorrect directions to our Check out-in place, then again once we experienced to obtain in line for the stability Verify. We ended up despatched to the incorrect place for that functionality.
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I have already been on the cellphone for three hrs endeavoring to solve a concern the place my bag was break up open up and my belongings missing.
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First off, large many thanks and shout out on your Cust Svc rep Laura. She is rather welcoming and was able to deal with my issue speedily. You'll want to experience quite privileged to own her as an worker.
i ordered a ticket #TMRYPL on jan one 2016 departing bflo ny to melbourne, fla, I had been unable to make use of the ticket and experienced dr. Be aware to confirm when getting in contact with one of your respective brokers i was informed however the credit rating is fo r130.
I'm a million member and normally delight in touring on AA,but U.S. Air is no great. The staff is quite impolite
I realize that it might be a while ahead of USAIR and American program will be synched. But, there is absolutely no reason behind your brokers to generally be so disconnected.
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I paid a further $20 for a seat with additional room. You place me inside a seat close to an exceptionally massive man who took in excess of half of my seat.